Services

PIM is FIT’s foundational managed service: proactive care for your technology environment paired with friendly, responsive support. We focus on preventing issues when possible and responding quickly when you need help. PIM is customized — some clients want full coverage, others need targeted help (Microsoft 365 management, patching, firewall, etc.).

Common inclusions (customized per client):

Backup is only useful if it restores — fast — when it matters. FIT designs and manages BCDR with recovery assurance in mind: regular testing, clear reporting, and practical recovery objectives that match your business.

Our assessment is a clear, prioritized roadmap — not a disruptive “gotcha” audit. We can assess environments supported by another MSP or in-house staff. We coordinate access, interviews, and evidence gathering to minimize disruption, then deliver a report your team can actually use.

Many organizations want the simplicity of calling inside Microsoft Teams, but also need reliable features like auto attendants, hunt groups, and call analytics. FIT offers vetted VoIP options with mix-and-match plans so the right user gets the right capabilities — without forcing a one-size-fits-all bundle.

We understand the desire to see pricing on a website. FIT’s services are intentionally customized, so a single “price per user” number is usually misleading. Instead, we focus on fairness and fit — based on your endpoints, servers, locations, security requirements, and operational complexity.

A practical way to start is with an IT Best Practices Assessment. It produces real, actionable value regardless of your next step. If you choose FIT for remediation or ongoing proactive management, we’ll map a plan that fits your goals and budget — without pressure.

Vendor management is a core expectation in regulated and security-conscious industries. Upon request, FIT can provide common vendor-management artifacts such as SOC reports (under NDA as appropriate), financial statements, and certificates of insurance.