Employees are far more than numbers on our payroll or resources to exploit. The attitude and satisfaction of each FIT employee directly determines FIT's success and client retention. We can calculate the circle of growth and dependence through clients, employees, management staff, and the board. FIT only becomes successful when each member of this system is respected and fulfilled. Focusing on this dynamic can make for a good company, but what makes FIT a great company? 

First, potential candidates are evaluated with long term employment in mind and a strong commitment to trust, teamwork, responsibility, learning and attitude. FIT management commits to employees to nurture them in learning and provide opportunities for growth both individually and with the company. 

Once the employee is hired, we are thoughtful about employee retention. Every employee is respected; their opinions are heard and vital. Employee health (mental and physical), growth, skills, and success are of primary importance to FIT's executive team. In fact, one new employee recently said, "Everyone here is nice and it turns out FIT, as an organization, is as well." A healthy and encouraged staff leads to a higher level of service to FIT clients. 

In large part because of employee attitude, Forward In Technology boasts solid customer retention. FIT recognizes first a responsibility to existing customers before sales to potential clients. In this way, our best advertisement is the relationship we enjoy with our clients. We strive to give each client our undivided attention, treat them uncommonly well, and demonstrate our great appreciation.